Commentaires Client

Note Moyenne

4.3/5
14 commentaires
Note: 4/5 Traduire

"Very attractive dark grey colour which gives a relaxing trickling sound."

Commenté mardi 21 juin 2016

Note: 4/5 Traduire

"The item itself is very good visually but Primrose is not selling it with compatible accessory. Primrose's customer service is diabolical and unhelpful."

Commenté samedi 17 mai 2014

Note: 4/5 Traduire

"Looks lovely, slate and style is just what I was after although seems to leak under the first few top slates and not fountain down?"

Commenté mercredi 26 juin 2013

Note: 4/5 Traduire

"E' esattamente come mi aspettavo!"

Commenté lundi 27 mai 2013

Note: 4/5 Traduire

"although the service was good we are mising a part and the feature lacks instructions"

Commenté dimanche 2 décembre 2012

Note: 4/5 Traduire

"Firstly I would say the highland water feature looks great & easy to install.We did encounter a couple of problems along the way,however these were sorted very quickly by primrose with no fuss.customer service was great and would be a 5 on your rating. The only thing that let you down was the product it self. 1; The first pump (7.5v) that was sent was not quite powerful enough for the feature (even after I stopped the leak ,see below).The second pump (12v) was & works well. 2;The connection between the steel base plate & the plastic pipe from the pump was rubbish, it leaked a lot of water, subsequently the pump could not feed the top of the feature.I solved this myself by welding a small extension to steel pipe below the base plate, that way I could fix the plastic water pipe to it with no leaks (this maybe something you should consider ,it will save you a lot of remedial work on this feature) These problems are the reasons your overall rating is 4. That said I would have no hesitation in recommending you because I think the overall customer service was superb.please pass on my thanks to Becky Kind regards Neil Powell "

Commenté lundi 13 juin 2011

Note: 4/5 Traduire

"We are pleased with our Water Feature and thought we received a good service of delivery."

Commenté mardi 31 mai 2011

Note: 4/5 Traduire

"It looks good. We have had it installed yet but look forward to seeing it in due course."

Commenté mercredi 11 août 2010