Commentaires Client

Note Moyenne

4.2/5
259 commentaires
Note: 2/5 Traduire

"The tension spring release is poor and the Squirrels can take bait without it springing"

Commenté mercredi 28 janvier 2015

Note: 2/5 Traduire

"Has not worked."

Commenté mercredi 29 octobre 2014

Note: 2/5

"aucun commen taire"

Commenté mercredi 28 mai 2014

Réponse de Primrose: "Merci pour votre retour. N'hésitez pas à prendre contact avec nous, par téléphone ou par email si vous avez le moindre problème. Cordialement, -- Service Client Primrose.fr info@primrose.fr 01 75 00 40 41"
Note: 2/5 Traduire

"hasn't worked yet after a week of trying."

Commenté lundi 4 novembre 2013

Note: 2/5 Traduire

"very difficult to get the trap door to stay in upright position"

Commenté vendredi 18 octobre 2013

Note: 2/5 Traduire

"The trap arrived as a flat pack which surprised us, it wouldn't stay set and was sharp around the area of the retaining bar. It was returned the following day. I have asked for the money to be credited to my mastercard. I have not yet heard from the company although they must have received the trap back."

Commenté mercredi 2 octobre 2013

Note: 2/5 Traduire

"Die Falle war gebraucht und an der Arretiervorrichtung verbogen. Auf dem Karton klebte noch ein Zettel vom "Vorbesitzer"."

Commenté dimanche 1 septembre 2013

Note: 2/5 Traduire

"Was bought as a replacement, but when compared to the original we have, this new cage does not seem as substantial as the original and seems a bit flimsy."

Commenté mercredi 28 août 2013

Note: 2/5 Traduire

"Recent 2 squirrel cages are larger/clumsier and badly finished compared with previous cage ie after put together not square, sharp edges,spring and trap door crooked, and setting hook out of line with hole. Snagging took me 30 mins to get it working using pliers etc . Many would not have succeeded."

Commenté dimanche 14 octobre 2012

Note: 2/5

"bien difficile à monter et encore je je suis pas sur d'avoir réussi car le mécanisme de déclenchement me parait bien léger une notice en français et moins broiuillon serait un "

Commenté mercredi 12 septembre 2012

Note: 2/5

"bien difficile à monter et encore je je suis pas sur d'avoir réussi car le mécanisme de déclenchement me parait bien léger une notice en français et moins broiuillon serait un"

Commenté mercredi 12 septembre 2012

Note: 2/5 Traduire

"Not the best I've seen, rather cheaply put together. The baiting hook that sets the trap was useless as the trap wouldn't stay open, I had to fix it myself by altering it!!"

Commenté dimanche 9 septembre 2012

Réponse de Primrose: "Thank you for your review. We're sorry to hear you are unhappy with this trap, but are glad you managed to find a way to fix the problem."
Note: 2/5 Traduire

"I bought a job lot of 5 cages. Each one was assembled as per instructions. Two of the cages behaved as expected and the trap mechanism worked when put through trials. However three of the cages could not be set because the mechanism's linkages were the wrong length etc. I was forced to take pliers and mole grips to modify the linkages. After much trial and error I managed to adjust the mechanism so the all the defective traps could be set. So far I have cought two squirrels. "

Commenté vendredi 8 octobre 2010

Réponse de Primrose: "Thank you for your feedback. We're sorry to hear three of the cages were not up to our usual standard. If you receive either a damaged or a faulty product, you can contact us to resolve the problem. We are glad to hear you managed to fix the traps yourself."
Note: 2/5 Traduire

"My husband found it very difficult to put together and has had to insert a small wedge to make the whole thing work as previously it wouldn't. After having done this, we still haven't caught the squirrel."

Commenté dimanche 8 août 2010

Réponse de Primrose: "Thank you for your feedback. We're sorry to hear your squirrel has evaded the trap. You may a different bait is more effective - we have found peanut butter is especially good, as they have to enter the cage completely to eat it."
Note: 2/5 Traduire

"the cage may have been inexpensive, but, I find it very annoying that it cannot be reset easily. Since purchasing it, I have caught 5 squirrels, BUT, it can take anything up to 10 minutes to reset because of it flimsy construction. Whilst it's done the job, I can't say that it's quality. Regards, Doug Pearce."

Commenté mercredi 4 août 2010

Réponse de Primrose: "Thank you for your feedback. We're sorry to hear you are unhappy with the reset time. If you are dissatisfied with a Primrose product, you can contact customer services to discuss your options."
Note: 2/5 Traduire

"This is my initial reaction. On unfolding/assembling the first three I have had to bend the lever in each one to set the traps. The receiving part of the sprung gate is very fine and I am concerned as to how long it may last. The positionning of the lever is fiddly but critical. As I have stated this is early days and I will report more fully when I have given them the full test. I can't remember whether you describe them as coming in a folded form - if not, you should. Apart from bad fitting on assembly they need to be rigid for the strength of vermin such as grey squirrels. MF"

Commenté dimanche 1 août 2010

Réponse de Primrose: "Thank you for your review. We're sorry to hear you have struggled with this trap. We show the instructions for this trap so that it is clear how the trap arrives."
Note: 2/5 Traduire

"Needs a solid base at closed end. Food falls through. Could just be a plate like arond handle."

Commenté mardi 27 juillet 2010