Commentaires Client

Note Moyenne

4.0/5
273 commentaires
Note: 1/5 Traduire

"Heeft 1 week gewerkt!!!!! Er is niets meer te vertellen."

Commenté samedi 14 juillet 2018

Note: 1/5 Traduire

"The water pump did not work at all."

Commenté mardi 3 juillet 2018

Note: 1/5 Traduire

"Look at previous...does not hold power"

Commenté vendredi 8 juin 2018

Note: 1/5 Traduire

"Stopped working yesterday."

Commenté lundi 21 mai 2018

Note: 1/5 Traduire

"I have been dealing with Primrose about a solar water feature i purchased a few weeks ago, and on their website it states there is a 60 day returns and 2 years warranty, I informed Primose that the water feature has not worked since i had it, and yes i understand that i needs sunshine to make it work (as they kept telling me) and there were days where there was sunshine but still the fountain didnt work, I told Primrose that i wanted to return the item, but all they keps saying was "its not faulty", I even purchased a power lead for the pump and plugged it into the mains and still nothing, and then when i rang up and spoke with somebody, they were very stand offish and condisending and all they kept saying was "its solar it needs sunshine to work", and they seemed to know exactly what the weather was where i live as well, as they say that we have not had any sunshine for weeks and its always been cloudy, (Well not where i live it hasnt). All there interested in is taking your money and not accepting items back when there clearly faulty, so now im left with a solar fountain that is faulty so will have to throw it in the bin, so what a complete waste of money that was. I will NEVER use this company ever again, as there customer service is terrible and very unhelpful, and there reply to this comment will be "we told the customer that it needs full sunlight to work" and yes I know that im not completely stupid Primrose."

Commenté mercredi 8 novembre 2017

Note: 1/5 Traduire

"ZIE VORIG? WERKT HELEMAAL NIET alleen als klein fonteintje in een vaas of zo iets, zeker geen 70cm zoals vermeld"

Commenté samedi 19 août 2017

Note: 1/5 Traduire

"the pump constantly jams and only runs for 3 hours a day when you can get it to work!"

Commenté samedi 29 juillet 2017

Note: 1/5 Traduire

"Poor quality solar panel attachment ,flimsy and inadequate.Mine fell off the attachment and panel broke. You must buy entire device again since panel replacement not available"

Commenté mardi 5 juillet 2016

Note: 1/5

"Produit reçu endommagé, le tuyau du jet en plastique brisé en deux endroits."

Commenté mercredi 22 juin 2016

Note: 1/5

"tres mauvais vue que le panneau solaire ne suffit pas a la recharge des piles"

Commenté lundi 10 novembre 2014

Note: 1/5

"défectueux 2 fois !!"

Commenté mardi 14 octobre 2014

Réponse de Primrose: "Bonjour, Merci pour votre commentaire. Nous n'avons pas enregistré de réclamtions sur cette commande auparavant. Si vous rencontrez des difficultés avec votre produit merci de bien vouloir contacter notre service client qui tentera de vous aider au mieux. Bien à vous Service Client Primrose.fr"
Note: 1/5 Traduire

"Barely pumps at all even though solar panel is in direct sunlight"

Commenté lundi 22 septembre 2014

Note: 1/5

"produit a EVITER."

Commenté dimanche 24 août 2014

Note: 1/5 Traduire

"I had no idea this fountain would run for only four hours per day. Had I known that, I would not have purchased it. "

Commenté dimanche 13 juillet 2014

Note: 1/5 Traduire

"de nada sirve hacer comentarios si no dan espacio para ello ."

Commenté mercredi 25 juin 2014

Note: 1/5 Traduire

"I still have not received this item!"

Commenté lundi 23 juin 2014

Note: 1/5 Traduire

"Solar panel with battery back- up is lousy. Will never purchase again."

Commenté mercredi 21 mai 2014

Note: 1/5 Traduire

"The plastic is very brittle and the stem cracked the minute I slotted it together. The LED lights do not work at all, despite very sunny weather at the moment. I felt the assembly instructions were poor and still don't know what the piece of sponge is designed to do! The pump does not come on automatically each day as it suggests it will. Altogether very disappointing."

Commenté mercredi 10 juillet 2013

Note: 1/5 Traduire

"Bad"

Commenté samedi 8 septembre 2012